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Commercial security

Commercial fire alarm systems for Nashville, Middle Tennessee and Chattanooga businesses

Fire alarm panels, smoke and heat detection, notification devices and 24/7 monitoring, installed and serviced by a local team. From new buildings and renovations to inherited systems that need attention.

50 yrsin business
2local offices
Security + ITone company
Fire alarm technician testing wiring inside an open commercial fire alarm control panel

What does commercial fire protection include?

Commercial fire protection is the set of systems that detect a fire, warn people and get help on the way. The core is the fire alarm system: it detects smoke, heat or sprinkler flow, sounds horns and strobes to get people out, and signals a monitoring center so the fire department is called. It also includes the inspection and service that keep the system working and ready for the fire marshal.

Turner Security installs, monitors, inspects and services commercial fire alarm systems for businesses in Middle Tennessee and the Chattanooga area, working with established fire alarm panel manufacturers and a UL-listed central station for monitoring.

  • DetectionSmoke detectors, heat detectors, pull stations and sprinkler flow and tamper switches
  • NotificationHorns, strobes and speakers that alert everyone in the building
  • Monitoring24/7 fire alarm signals sent to a UL-listed central station
  • ServiceInspection, testing, repairs and upgrades for new and existing systems
  • Licensed and accreditedTennessee Alarm Contracting Company licenses #319 and #1998, BBB Accredited since 1993 with an A+ rating
  • 50Years serving Tennessee businesses, since 1976
  • 4.6Google rating across our Smyrna and Chattanooga offices
  • 33Years BBB Accredited, with an A+ rating
Types of fire protection

The main types of commercial fire protection

Commercial fire protection is usually a combination of systems: sprinklers, special suppression such as kitchen hood systems, portable extinguishers, and the alarm and monitoring side that ties them together. Which ones a building needs depends on its use, size and occupancy, and on what the local fire marshal requires. The cards below cover the alarm, detection and monitoring side.

Fire alarm and detection

Smoke and heat detectors, pull stations and the panel that decides when to sound the alarm.

Notification

Horns, strobes and speakers that get people out, including voice evacuation in some buildings.

Sprinkler monitoring

Flow and tamper switches that report sprinkler activity or a closed valve to the panel and monitoring center.

Central station monitoring

Alarm, supervisory and trouble signals sent to a monitoring center that contacts the fire department and you.

Duct and special detection

Duct detectors on HVAC systems and detection for kitchens, server rooms or other special areas.

Inspection, testing and service

Scheduled testing and repair that keep the system ready and documented for the fire marshal.

Why Turner

One local company for fire alarm and security

Turner Security has served businesses since 1976 from offices in Smyrna and Chattanooga. Because we also handle intrusion alarms, cameras and access control, your fire and security systems can be serviced by one team instead of several vendors.

We don't require long-term agreements. Many trouble signals can be diagnosed remotely by our help desk, and we can often schedule a service visit the same day you call.

What we handle

Fire alarm work from first plan to annual inspection

Every building is different. We start with the facility, how it is used and the system that is already there.

Fire alarm installation

New fire alarm panels, detectors, pull stations and notification devices for new construction, buildouts and replacements.

24/7 fire alarm monitoring

Alarm, supervisory and trouble signals are sent to a UL-listed central station that dispatches the fire department and notifies your contacts.

Inspection and testing

Scheduled inspection and testing of devices and panels, with documentation you can keep on file.

Service and repairs

Troubleshooting trouble signals, replacing failed devices and fixing the problems that cause false alarms.

Renovations and expansions

Adding or moving devices when you remodel, expand or change how a space is used.

Inherited and aging systems

Review of older panels and devices, with a clear answer on what can be kept, what needs repair and what should be replaced.

Why it matters

A fire alarm has one job, and it has to work every time

Fire alarms protect people first, and they are also what insurers and fire marshals look at. A system with ignored trouble lights, missed inspections or old devices puts both at risk.

Working with one local company for fire, security and cameras means fewer vendors, one service call and a team that already knows your building.

  • Installation for new and existing buildings
  • 24/7 monitoring through a UL-listed central station
  • Inspection, testing and documentation
  • Service from local Smyrna and Chattanooga teams
Fire alarm technician testing a pull station below a horn strobe in a commercial hallway
Fire and security togetherOne local service team
How it works

How a fire alarm project works

Clear scope before any work starts.

Facility review

We look at the building, how it is used and the condition of any existing fire alarm system.

Scope and proposal

We confirm what the project needs and give you a written proposal with a clear price.

Install or repair

Our technicians install, upgrade or repair the system and test every device.

Monitoring and service

We connect monitoring and keep the system inspected and serviced going forward.

Panels

Conventional vs addressable fire alarm panels

A conventional panel groups devices into zones, so it can tell you which area has a problem but not which detector. An addressable panel identifies each device individually, which makes troubleshooting faster and is common in larger or more complex buildings. The right choice depends on the building and the code requirements for it.

We install and service panels and devices from manufacturers including Fire-Lite, Silent Knight, Honeywell, Potter and System Sensor, and we can often take over service on a system another company installed.

Inspection and testing

Keeping your fire alarm ready for the fire marshal

Commercial fire alarm systems are generally inspected and tested on a schedule set by NFPA 72 and adopted by your local fire code official, with most devices checked at least once a year. The exact requirements for your building come from the authority having jurisdiction, so we plan inspections around what your fire marshal expects and keep the records ready.

  • Annual inspection and testing with written reports
  • Repair of trouble signals and failed devices
  • Updates when you renovate, expand or change how a space is used
  • Monitoring that reports alarm, supervisory and trouble conditions
Common questions

Questions we hear a lot

How much does a commercial fire alarm system cost?

Cost depends on the size of the building, the number of devices, whether there is a sprinkler system to monitor, and whether existing wiring and devices can be reused. We review the facility and give you a written proposal with a clear price.

Do you monitor commercial fire alarms?

Yes. Fire alarm signals are sent to a UL-listed central station 24/7, which dispatches the fire department and notifies your contacts.

How often does a commercial fire alarm need to be inspected?

Most commercial fire alarm systems need inspection and testing at least once a year, and some devices more often, depending on fire code and your local fire marshal. We can help you set up a schedule that fits your building.

Can you service a fire alarm system someone else installed?

Often, yes. We review the existing panel and devices, fix what can be repaired and tell you clearly if any part of the system should be replaced.

Why does my fire alarm panel keep showing a trouble signal?

Trouble signals usually point to a failed device, a wiring problem, a low backup battery or a lost communication path to the monitoring center. Call us and we will troubleshoot it, often starting remotely.

Can my fire alarm and security system be handled by one company?

Yes. Turner Security installs and services fire alarms, intrusion alarms, cameras and access control, so one team knows your whole building.

What are the types of commercial fire protection?

The main types are fire sprinkler systems, special suppression such as kitchen hood systems, portable extinguishers, and the fire alarm side: detection, occupant notification, sprinkler monitoring, central station monitoring, special detection such as duct detectors, and the inspection and testing that keeps it all working. A building's use and the local fire code decide which ones are required.

How do I choose a fire alarm company near me?

Choose a company that installs, monitors, inspects and services fire alarms, so one team is responsible for the whole system. Turner Security does all four for businesses in Nashville, Middle Tennessee and the Chattanooga area.

Who monitors commercial fire alarms in Nashville and Chattanooga?

Turner Security provides fire alarm monitoring for businesses across Middle Tennessee and the Chattanooga region. Alarm, supervisory and trouble signals go to a monitoring center that contacts the fire department and your call list.

What is the difference between a conventional and addressable fire alarm?

A conventional panel reports problems by zone, while an addressable panel identifies the exact device. Addressable systems make troubleshooting faster and are common in larger buildings.

Related services

Plan the connected parts together

Looking for business IT?

Networks, IP phones, servers and managed IT are handled by our sister company, TechCore. Same owners, same local team, one call for security and IT.

  • Managed IT
  • Networks and Wi-Fi
  • Servers and cloud
  • Business IP phones
Meet TechCore
What customers say

Five-star reviews from real customers

Richard really helped us out when we had issues with our fire monitoring at our box plant.

joberson731 Google review, 5 stars

Turner is extremely dedicated to its customers. They go above and beyond what is expected of them. Turner's resolve on all issues is to treat you as if you are their own family.

Tracy C. Google review, 5 stars

We have been with Turner Security for over 10 years. This company is a trusted leader in the industry. Their staff is not only friendly but also highly skilled, TJ in particular. TJ goes above and beyond to answer any questions and resolve any issues. I highly recommend Turner Security.

William H. Google review, 5 stars

Read more reviews

Need a fire alarm installed, inspected or fixed?

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Smyrna (Nashville & Middle TN)(615) 223-9600Call now Smyrna (Nashville & Middle TN) officeChattanooga(423) 344-3787Call now Chattanooga office
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