Switching is simpler than most businesses expect. In many cases we can take over and service the equipment you already have, with no long-term contract and a local team in Smyrna and Chattanooga.
To switch security providers, start with a review of your current system and agreement. Turner Security looks at your cameras, recorders, door hardware, alarm panels and monitoring, tells you what can be kept and serviced, and gives you a written plan and price. In many cases we can take over your existing equipment instead of replacing it.
Turner Security does not require long-term agreements on security or monitoring. We have served businesses from Smyrna and Chattanooga, Tennessee, since 1976, and we can often schedule service the same day you call.
ContractsNo long-term agreements on security or monitoring
EquipmentIn many cases, existing equipment can be taken over and serviced
ServiceSame-day scheduling is often possible
Help deskMost service issues are resolved remotely
How a switch works
Four steps from your current provider to us
1. Review
We look at your current equipment and what your agreement says about notice and ownership. You check the terms; we explain the technical side.
2. Equipment check
We test cameras, recorders, readers and panels and tell you what can stay, what can be serviced and what should be replaced.
3. Written plan
You get a clear proposal and price, including any monitoring, before anything changes.
4. Cutover
We schedule the changeover to keep your site protected, then set up your users and phone access.
What you get
Why businesses switch to Turner Security
No long-term agreements on security or monitoring
Existing equipment taken over and serviced in many cases
Service often scheduled the same day you call
A help desk that resolves most issues remotely
Local offices in Smyrna and Chattanooga since 1976
Added to most existing camera systems for smarter alerts.
Learn more →
Questions
Switching questions
Can Turner Security take over my existing security system?
In many cases, yes. We review your cameras, recorders, access control and alarm panels and tell you what we can service and monitor, what can be added to and what should be replaced.
Do I have to sign a long-term contract with Turner Security?
No. We do not require long-term agreements on security or monitoring. We plan to keep your business by doing good work.
What about my current contract?
Check your current agreement for its term, notice requirements and who owns the equipment. We can walk through the technical side with you so you can plan the timing of a switch.
Will my site be unprotected during the switch?
We plan the cutover so your site stays covered, and schedule the changeover around your hours.
How fast can you get someone out?
We can often schedule service the same day you call, and our help desk resolves most service issues remotely before a truck rolls.
Do you only work in Nashville and Chattanooga?
Our offices are in Smyrna and Chattanooga and we serve Middle Tennessee, the Chattanooga area and North Georgia. We also run multi-site programs for national customers.
Looking for business IT?
Networks, IP phones, servers and managed IT are handled by our sister company, TechCore. Same owners, same local team, one call for security and IT.
I moved to Turner after having a very miserable experience with my previous service providers. Very professional and much more affordable with more services. Customer service, wow, I get my phone calls returned in a matter of minutes.
Marty L.Google review, 5 stars
★★★★★★★★★★
We switched to Turner Security five years ago after enduring a decade of horrendous service elsewhere, and the difference has been remarkable. They've been consistently responsive to the occasional service request, and their monitoring has been first-rate. The level of reliability and professionalism they provide is exactly what we were hoping for.
Gerral H.Google review, 5 stars
★★★★★★★★★★
Richard upgraded our older system in about 3 hours. Good guy, no issues. Got what we wanted.
