Smyrna (Nashville & Middle TN)(615) 223-9600Call now Smyrna (Nashville & Middle TN) officeChattanooga(423) 344-3787Call now Chattanooga office
Looking for business IT?Meet TechCore

Security video resource center

Learn your system

Short how-to videos for the systems we install and support. If something still is not working, our help desk can often fix it remotely.

Security installer showing a business owner how to use an alarm keypad beside an office door
Customer training

Your Turner Security system

Quick videos for common tasks on your system.

Thermostat

Using the thermostat on your system.

Lock

Using the smart lock on your system.

Customer training

Brivo access control

Official Brivo videos for managing doors, people and schedules in Brivo Access.

Brivo Access tutorial for beginners

Adding users, credentials, groups and schedules. Video by Brivo.

Create a user in Brivo Access

Give a new employee access. Video by Brivo.

Apply a schedule to a door

Set doors to lock and unlock automatically. Video by Brivo.

View live video in Brivo Access

See your cameras inside Brivo. Video by Brivo.

Still need help?

Our help desk resolves many issues remotely, without waiting for a truck. When a visit is needed, we can often schedule service the same day you call.

Questions about support

What if a video doesn't fix my issue?

Request service or call your local office. Our help desk resolves many issues remotely, and when a visit is needed we can often schedule it the same day you call.

Can I request a video for another task?

Yes. Tell us the task you need help with and the system you use, and we will walk you through it or add a video for it.

Looking for business IT?

Networks, IP phones, servers and managed IT are handled by our sister company, TechCore. Same owners, same local team, one call for security and IT.

  • Managed IT
  • Networks and Wi-Fi
  • Servers and cloud
  • Business IP phones
Meet TechCore
What customers say

Five-star reviews from real customers

Turner is extremely dedicated to its customers. They go above and beyond what is expected of them. Turner's resolve on all issues is to treat you as if you are their own family.

Tracy C. Google review, 5 stars

We have been with Turner Security for over 10 years. This company is a trusted leader in the industry. Their staff is not only friendly but also highly skilled, TJ in particular. TJ goes above and beyond to answer any questions and resolve any issues. I highly recommend Turner Security.

William H. Google review, 5 stars

TPQVO has been with Turner Security for many many years and we have nothing but good things to say about them. The staff is great and very accessible if you need someone. We highly recommend this company.

Kim H. Google review, 5 stars

Read more reviews

Need a hand with your system?

Call your local office or submit a service request and we'll get you sorted.

Smyrna (Nashville & Middle TN)(615) 223-9600Call now Smyrna (Nashville & Middle TN) officeChattanooga(423) 344-3787Call now Chattanooga office