Careers

Help desk careers

Support users, troubleshoot issues, document work and coordinate escalation across business technology environments.

Help desk technician with a headset working a support ticket at a two-monitor desk

Role overview

What this path involves

Customer communication

Listen carefully, explain clearly and document accurately.

Technical judgment

Follow standards, verify the work and escalate when needed.

Team coordination

Work with customers, dispatch, sales and the technical teams.

Interested?

Openings change over time. Contact us to ask about current opportunities on this team.

Looking for business IT?

Networks, IP phones, servers and managed IT are handled by our sister company, TechCore. Same owners, same local team, one call for security and IT.

Managed IT
Networks and Wi-Fi
Servers and cloud
Business IP phones

Meet TechCore

What customers say

Five-star reviews from real customers

We used Turner Security when our business transferred to a new location and they went above and beyond to make sure we were up and running for business as quickly as possible. Jamie, Mike, Reid, Nathan, Greg, TJ and Dan were all very polite, professional, and friendly. I highly recommend them for all your IT needs!

Karen M. Google review, 5 stars

TechCore takes care of our IT and we could not be more pleased with Jamie, Chris and everyone at Turner Security. They are quick to respond and fix any IT issues.

MOV Ministry Men of Valor Google review, 5 stars

We have been with Turner Security for over 10 years. This company is a trusted leader in the industry. Their staff is not only friendly but also highly skilled, TJ in particular. TJ goes above and beyond to answer any questions and resolve any issues. I highly recommend Turner Security.

William H. Google review, 5 stars

Build a career with a local team.

Reach out to ask about current openings at Turner Security and TechCore.

Apply online

Smyrna (Nashville & Middle TN)(615) 223-9600Call nowChattanooga(423) 344-3787Call now