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Guide

Remote guarding vs. on-site security guards

Remote guarding puts trained agents on your cameras instead of in a guard shack. Here is how the two compare.

Remote guarding operator in a headset speaking while watching a night parking lot camera feed

What is remote guarding, and how does it compare to on-site guards?

Remote guarding is live video monitoring with active response. Agents in a monitoring center watch your cameras, often prompted by AI analytics, and intervene with live talk-down, lights and calls to police when they see a threat.

An on-site guard can physically patrol, check IDs and handle people face to face, but sees only one spot at a time and is paid by the hour. Remote guarding watches every camera at once without breaks, and Turner Security offers it as a lower cost option to on-site guards for lots, yards and multi-site businesses.

  • Remote guardingAgents watch every camera and respond live
  • On-site guardsA person physically on the property
  • CoverageEvery camera view at once vs. one patrol route
  • ProofRecorded video of every event and response
Side by side

Remote guarding and on-site guards compared

Remote guardingOn-site guard
CoverageEvery connected camera at the same timeWherever the guard is standing or patrolling
Breaks and shiftsContinuous coverage from a staffed monitoring centerShift changes, breaks and absences leave gaps
ResponseLive talk-down, lights, police dispatch with a verified descriptionPhysical presence and direct intervention
Record of eventsVideo of what happened and how agents respondedWritten reports and logs
Cost structureMonthly monitoring for the cameras and hours you chooseHourly labor for every hour on site
Physical tasksCannot check IDs or lock gates in personCan handle visitors, keys and hands-on tasks
Best fitLots, yards, construction, closed sites and multi-site portfoliosSites that need a person for access, visitors or events

Where remote guarding works best

Remote guarding is strongest where the property is large, mostly empty after hours, and full of things worth stealing: car lots, equipment yards, construction sites, warehouses and distribution yards, and portfolios of many locations.

  • Large outdoor areas with clear camera views
  • Sites with no one on site at night
  • Many locations that need one consistent standard
  • Budgets that can't support 24/7 guard coverage

When you still need a person on site

If someone needs to greet visitors, check credentials at a gate or handle keys and deliveries, a guard or staff member is still the right answer. Many sites combine both: a guard during busy hours and remote guarding overnight.

A real example

A national chemical distributor with 137 locations across the US and Canada replaced on-site guards with live video monitoring from Turner Security, with one monitoring program across every site.

Common questions

Is remote guarding cheaper than security guards?

For most after-hours coverage it is. Remote guarding is priced around monitoring your cameras for the hours you choose, while guards are paid for every hour on site. Turner Security offers live video monitoring as a lower cost option to on-site guards.

Can remote guarding actually stop a crime?

Agents can see someone on the property as it happens and use live talk-down through on-site speakers, lights and calls to police. That often stops the activity before damage is done.

What equipment does remote guarding need?

Cameras with clear views of the areas you want protected, a network or cellular connection, and on-site speakers for talk-down. For sites with no power, solar camera trailers can provide all of it.

Can I use remote guarding at multiple locations?

Yes. Multi-site and national businesses can put every location on one monitoring program with the same standards and reporting.

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Networks, IP phones, servers and managed IT are handled by our sister company, TechCore. Same owners, same local team, one call for security and IT.

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What customers say

Five-star reviews from real customers

Prompt, friendly and there whenever you need them. Provide great protection.

Simon M. Google review, 5 stars

Stayed on phone with me until I was sure everything was fine!

James C. Google review, 5 stars

We switched to Turner Security five years ago after enduring a decade of horrendous service elsewhere, and the difference has been remarkable. They've been consistently responsive to the occasional service request, and their monitoring has been first-rate. The level of reliability and professionalism they provide is exactly what we were hoping for.

Gerral H. Google review, 5 stars

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Thinking about replacing or reducing guards?

Tell us about the site and the hours you need covered, and we'll show you what remote guarding would look like.

Smyrna (Nashville & Middle TN)(615) 223-9600Call now Smyrna (Nashville & Middle TN) officeChattanooga(423) 344-3787Call now Chattanooga office